Straight answers. If yours isn't here, book a call and ask directly.
What types of businesses do you work with?
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Service businesses — HVAC, plumbing, electrical, landscaping, equipment rental, property maintenance, pest control. If your team goes to a job site and you have a dispatcher or office manager juggling calls and scheduling, we can probably help. Most of our clients have 5-50 employees and do $1-10M in revenue.
How long does setup take?
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Most systems are live within 2-3 weeks. Simple setups like call handling and review automation can be running in under a week. Larger builds with multiple integrations and custom dashboards take closer to 3-4 weeks. We'll give you a specific timeline during the audit.
Do I need to change my existing software?
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No. We work with what you've got. The whole point is to connect your existing tools so they work together — not to make you rip everything out and start over. If we do recommend a change, it's because something better exists for your situation, and we'll explain exactly why.
What if I already use ServiceTitan / Housecall Pro / Jobber?
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Great — we integrate with all of them. Those platforms are solid for what they do, but most businesses only use about 30% of the features and still have gaps in call handling, follow-ups, and reporting. We fill those gaps and connect the platform to the rest of your operation.
How much does it cost?
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Plans start at $400/month. There's a one-time setup fee that varies based on scope — we'll quote it during your free audit so there are no surprises. Most clients see a positive ROI within the first 60 days from recovered revenue and time savings alone.
What's the ROI?
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It depends on your situation, but here's a real example: if you're missing 30% of incoming calls and your average job is $500, capturing even half of those missed calls pays for the system multiple times over. We'll run your specific numbers during the audit so you can see it before you commit.
Do you offer a trial?
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We offer a free operations audit instead. We'll show you exactly where you're losing time and money, what we'd build, and the projected return. If the math doesn't work, we'll tell you — there's no pressure. Once you're live, all plans are month-to-month, so there's no risk of being locked in.
What happens if something breaks?
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You contact us and we fix it. Every plan includes ongoing support. Most issues get resolved same-day. If it's something urgent that's affecting your ability to take calls or book jobs, we treat it as a priority.
Can I cancel anytime?
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Yes. All plans are month-to-month. We ask for 30 days notice so we can ensure a clean transition and hand over everything — all your systems, data, and documentation are yours. We don't hold anything hostage.
Do you work with franchises?
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Yes. We've worked with multi-location operations and can build systems that scale across locations while keeping reporting centralized. If you're a franchisee looking to tighten up one location, or a franchisor wanting to standardize operations across the board, we can scope it out.
Still have questions?
The easiest way is to talk. 15 minutes, no commitment — we'll answer everything.